- Q: When I download a graphic resource, do I have to give credit to the author?
- A: For premium users it is not necessary to give credits to the author but for free users it is required to give credit to the author, whether they be for personal or commercial use.
- Q: What are the benefits of a Premium Membership?
- A: As a Premium user you will be able to download all graphic resources that we have in our site, allowing you access to our Premium and Free content as well.
- Q: Is my subscription plan automatically renewed every month?
- A: Yes. Your subscription plan will renew automatically unless you cancel this option. To cancel the automatic renovation of your plan and avoid future non-desired payments you must cancel your subscription from your user’s profile.
- Q: Can I use downloaded content to create work for a client?
- A: Yes. We are a page that offers our own graphic resources therefore you are allowed to use the resources in any number of personal and commercial projects for yourself or a client.
- Q: Can I keep using the resources after my subscription has expired?
- A: Yes. Each graphic resource that you have downloaded with your active subscription can continue to be used when you finish or cancel your premium subscription.
- Q: Can I cancel my subscription and get my money back?
- A: Once your Premium Membership has been activated you will have a 15 day period to order a refund of your payment. You may request your refund contacting us through firstname.lastname@example.org and we will validate the cancellation as long as you have not downloaded more than 3 premium graphic resources.
- Q: How many resources can I download per day?
- A: Non-registered user: 6 downloads per day.
Registered user: 25 downloads per day.
Premium user: Unlimited downloads per day.
Keep in mind that if you download the same file more than once during the same day it will count as one file downloaded. The download limit will be restored at 23:59:59 GMT -06.
If you still have questions, you can always contact us!